Writing and sending an emotionally charged message can be a costly error. When tempted to respond to a situation or person in such instances, it is best to wait 24 hours, review the message, and decide whether it is still appropriate to send.
Sleep On It
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Create Resilient Leaders
Casey Kuktelionis, , 0
Critical Characteristics of a Leader Resilient teams are more prepared to respond quickly to problems and make better changes...
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Lead Your Work
Casey Kuktelionis, , 0
Leaders are present in all roles of an organization. They meet deadlines, live the organization’s values, foresee and prevent...
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Planned Communication
Casey Kuktelionis, , 0
Pre-planning for conversations with employees is the sign of a high-performing leader. Preparation is necessary for identifying a clear...
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Build Advocates
Casey Kuktelionis, , 0
Not everyone has a leader that is willing to advocate on their behalf when it comes to a new...
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Authenticity Creates Followers
Casey Kuktelionis, , 0
Make pausing a practice in your communication. By taking time to consider what we are communicating, we become more...
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Values Start from the Top
Casey Kuktelionis, , 0
Team members look to the leader to set the expectation. Leaders must lead by example and align their actions...
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Turn Aspiring Leaders into Mentors
Casey Kuktelionis, , 0
To encourage the development of aspiring leaders, offer them the opportunity to mentor the organization’s newest employees. Not only...