Approach each conversation – formal and informal – with a specific purpose. Set clear expectations with your team.
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If You’re in a Hole Stop Digging
Communicate about a crisis as openly and honestly as possible. Don’t try to leave out information, mislead the public...
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Monitor Social Channels
Often times the first place people will look for information about an organization is on their social media pages....
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Take Advantage of Digital Media
Social networks like LinkedIn that have a professional audience can be useful to your career. Keep social profiles refreshed...
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Be Interested
Instead of focusing on the next thing you will say after the speaker is finished talking, focus on the...
