To obtain meaningful feedback and achieve effective prioritization, we communicate the why, what, and how before, during, and after the listening process. Explain why gathering feedback is important, what we expect from our shareholders, and how their input will be used to make decisions.
Gathering Feedback
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Avoid Speculation
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Prepare for a crisis communication press conference by brainstorming as many questions as the team can think of that...
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Empathetic Listening & Negotiating
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Try your hand at empathetic listening and negotiating to strengthen team communication and relationships. During your next meeting, listen...
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Communicate Your Superpowers
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Spend time as a team discussing each individual’s strengths and natural communication tendencies. To build stronger work relationships, make...
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Practice Your Messages
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Before approaching an Impact Conversation practice what you want to say with a trusted leader or colleague. Monitor your...
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The Silent Communication
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The most important part of communication is hearing what isn’t being said. During conversations, pay close attention to what...
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Displaying Data
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One caution for the results report and the sharing of the data would be to give careful thought to...
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Communicate to Connect
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The most effective communicators are those who can connect the dots for others in a way that creates clear...
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Monitor Social Channels
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Often times the first place people will look for information about an organization is on their social media pages....