To obtain meaningful feedback and achieve effective prioritization, we communicate the why, what, and how before, during, and after the listening process. Explain why gathering feedback is important, what we expect from our shareholders, and how their input will be used to make decisions.
Gathering Feedback
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Build Message Consistency with Repetition
Mary Stackhouse, , 0
https://www.youtube.com/watch?v=SG_cAIDMPVs&feature=youtu.be Reflection Activity View Video Transcript Reflection Activity Reflect as you watch: Think about your reactions to change. Do...
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Keep Communication Simple
Casey Kuktelionis, , 0
Deliver the Right Amount of Information We keep communication simple when we use the why-what-how format for planning our...
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Commit to Following-Through
Casey Kuktelionis, , 0
Owners do whatever it takes to get the job done. This may require overcoming barriers, or additional resources or...
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Thrive in the Face of Adversity
Casey Kuktelionis, , 0
Pause for 2 to 5 seconds to think today before you respond. Your response is always a choice, even...
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Impact Messages
Casey Kuktelionis, , 0
It’s About the Mission Conversations that address behavior and performance are necessary if the organization is going to meet...
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Communicate Progress
Casey Kuktelionis, , 0
The stoplight colors are an easy and quick way to communicate progress toward achieving a goal. The green, yellow,...
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Use Social Media to Increase Transparency
Casey Kuktelionis, , 0
Social media facilitates transparent communication by reaching your community where they already spend time. How can your organization use...
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Check Before You Send
Casey Kuktelionis, , 0
Avoid embarrassing and sometimes costly mistakes by double checking every email before you click send. Once it goes out,...