Consistent & Reliable Leadership
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Watch as Denise Woods talks about building consistency and harvesting wins with your employees by implementing the concept of rounding on direct reports.
Reflection Activity
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Reflection Activity
- As a leader, are you consistent with decisions and practices, or do you tend to frequently implement new ideas and changes?
- Where does your team require the most consistency?
- What steps can you take to improve your consistency in this area?
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so I would say it’s the
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consistent and reliable leadership
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and the idea that our employees need to
00:16
be able to count on leaders to provide
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leadership that’s always consistent
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reliable they can count on us as leaders
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to make similar decisions and to
00:29
implement similar practices and so the
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practice that that I think that we have
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implemented over the course of these
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last few years starting with the small
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group of us that first came to a student
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conference was rounding on direct
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reports and so rounding has given us
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opportunity to harvest wins from
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employees I would say that one of the
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most important pieces that we’ve adopted
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from from the Studer work has been
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showing gratitude reward and recognition
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with thank you notes and highlighting
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positive positive contributions
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employees have made in the organization
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and then of course that opportunity for
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employees to share their opinions with
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us to identify opportunities for
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improvement to help leaders find actions
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that we need to take in order to make
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their experience better ultimately for
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the experience of our customers our
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students
