Consistent & Reliable Leadership
Loading...
Watch as Denise Woods talks about building consistency and harvesting wins with your employees by implementing the concept of rounding on direct reports.
Reflection Activity
- As a leader, are you consistent with decisions and practices, or do you tend to frequently implement new ideas and changes?
- Where does your team require the most consistency?
- What steps can you take to improve your consistency in this area?
View Video Transcript
00:07
so I would say it’s the
00:10
consistent and reliable leadership
00:13
and the idea that our employees need to
00:16
be able to count on leaders to provide
00:21
leadership that’s always consistent
00:23
reliable they can count on us as leaders
00:26
to make similar decisions and to
00:29
implement similar practices and so the
00:33
practice that that I think that we have
00:35
implemented over the course of these
00:39
last few years starting with the small
00:41
group of us that first came to a student
00:44
conference was rounding on direct
00:46
reports and so rounding has given us
00:49
opportunity to harvest wins from
00:52
employees I would say that one of the
00:56
most important pieces that we’ve adopted
00:58
from from the Studer work has been
01:02
showing gratitude reward and recognition
01:04
with thank you notes and highlighting
01:07
positive positive contributions
01:10
employees have made in the organization
01:12
and then of course that opportunity for
01:14
employees to share their opinions with
01:17
us to identify opportunities for
01:19
improvement to help leaders find actions
01:23
that we need to take in order to make
01:26
their experience better ultimately for
01:28
the experience of our customers our
01:30
students
