Gather feedback from your employees and the community (investors, customers, people who benefit from your organization) regarding your communication. Do they receive too much communication, or too little? Are they able to understand the communication and find it relevant? What improvements do they recommend? Review the responses and tailor the organization’s communication practices to their preferences.
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Communicate Consistently
Offer a consistent place for your internal audience and your external audience to find information about your organization. The...
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Be Interested
Instead of focusing on the next thing you will say after the speaker is finished talking, focus on the...
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Commit to Following-Through
Owners do whatever it takes to get the job done. This may require overcoming barriers, or additional resources or...
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Planned Communication
Pre-planning for conversations with employees is the sign of a high-performing leader. Preparation is necessary for identifying a clear...
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Check Before You Send
Avoid embarrassing and sometimes costly mistakes by double checking every email before you click send. Once it goes out,...
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Consistency During a Crisis
Depending on the extent of the crisis, multiple audiences may need to receive information and messages from the organization....
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Develop Specific Job Descriptions
When crafting a job description, be as clear and detailed as possible. Provide an accurate picture of what’s required...
