Teambuilding

Make Silos Disappear

How Can Departments Work Together?

How does an organization thrive despite disruptive circumstances? In this episode, two government executives discuss how their county has committed to data-driven decision making and collaboration across teams to break down silos and face disruption.

Be An Owner

Are you fully invested?

High performing organizations want to fill their employee ranks with owners and effective leaders seek to recruit employees who exhibit ownership, while at the same time strategically developing ownership in current employees. Fortunately, leaders can find, hire, and retain owners within their organizational ranks.

Handover

"How can I help you?"

When it comes to customer service, the interactions that can count are often those we see as passing moments. The way we handle cross-interactions with customers can impact our future relationship and the customer's future decision to use your services.

Continuous Improvement: Where Do You Start?

Jump All-In to Improve

After implementing improvement science, many leaders find themselves wondering if they are, in fact, making any improvements and find it difficult to define and sustain progress. In this podcast episode, Superintendent Ryan Carpenter discusses why his team made a commitment to adopt a continuous improvement mindset and tips for implementing an Evidence-Based Leadership℠ framework across the school system.

Rebecca