Positioning Problems as Opportunities Bring Problems Forward What can leaders do to create safe environments for teams to bring problems forward, while avoiding being bombarded by complaints? In this podcast episode, Dr. Pilcher encourages team members use key words, take ownership, and bring complex problems to their leaders for guidance.
Identify Barriers in Action What's Not Working? The people who are closest to the work often have the best ability to identify barriers in action. In this video, Dr. Pat Greco explains the most effective way to discover barriers and remove them from our processes. SUBSCRIPTION REQUIRED
Improvement & Innovation Make way for innovation As systems get better at getting better, cycles of improvement increasingly include innovations.
Identify Barriers to Change What are 3 Organizational Barriers to Change? The speed of information and higher demands from consumers forces leaders to shift the way change is approached. Commonly, there is much anxiety attached to change, people like to do things, “the way they’ve always done it,” but that’s not the attitude that will achieve success in today OR tomorrow’s world. How do we shift the way we think about change?
Culture & Strategy of Organizational Excellence Move past pockets of excellence In this video, Dr. JoAnn Sternke explains that organizations achieve excellence as they become more systematic and deliberate about culture and strategy. SUBSCRIPTION REQUIRED
Building an Army of Improvers We Can't Do Improvement Alone In this podcast episode, Dr. Pat Greco joins us to discuss how leaders and their team members can keep an improvement-mindset, despite the current obstacles and challenges we may face.
Leader Action Planning with 30-45-60-Day Huddles Get Clear About Action When we focus on everything, we accomplish nothing. It's critical to an organization’s success that we identify the actions we should focus on that will lead to the greatest results.
How Do We Know if it’s an Improvement? Are We Where We Want to Be? Before we implement initiatives or changes, it can be useful to engage in a process to clearly define the need for improvement or the problem to be solved. These questions and tips can be used by individuals or teams to question their past and future improvement efforts and problems to set themselves up for success.
Short Improvement Cycles Do you know how well you're doing? In this video, Dr. Janet Pilcher describes the short cycle improvement process that supports achievement of annual goals. She explains what to do and ask when results are trending at and above goal, as well as how to dig deeper when progress is trending below goal.