Leadership

What Action Can I Take?

Address Employee Needs & Ideas

When an employee reveals a needed resource, barrier to a process, or an idea for improvement, leaders have the responsibility to act on that information. Following-up and following-through after conversations or receiving feedback from employees builds trust and increases engagement and productivity. For this leadership challenge, determine follow-up actions to take as the leader after each leader connection scenario.

PDSA Cycles Template

What are we testing?

Plan, Do, Study, Act is designed to run in cycles with the results from the previous cycle guiding the plans for the next round of actions. This template can be used as a tool to plan and guide the team through each cycle of PDSA.

Values Guide Resilience

Looking for a foundation during disruption?

An organization’s values help leaders stay focused and on track while leading change and managing disruption. While we know change is something we can't control, we can use our values to provide stability and consistency for our culture.