5 Whys to Find a Root Cause Why 5 Whys? Maximize your understanding of the 5 Whys and implement for continuous improvement. SUBSCRIPTION REQUIRED
Fishbone Diagram Tutorial Fishing for Improvement? Watch as Ted Kirchharr talks you through an example Fishbone Diagram. SUBSCRIPTION REQUIRED
Documenting Doesn’t Equal Improvement Review the Data and Create A Plan In this video, Ted Kirchharr explains how to analyze processes using a deployment flow chart. He then describes how to use that information to make good decisions for improvement.
Plan Do Study Act (PDSA) How Do You Know if the Change is an Improvement? Use the Plan, Do, Study, Act model continuously to test and implement the system improvements.
Are We Improving or Just Documenting Processes? Put your data to work Technology allows us to collect, store and share data and information about our daily work. Organizations can utilize this information to improve processes across the organization to achieve high performance.