Pause, Perspective, Process

Conversation between leader and employee to provide feedback on performance.

Courageous Conversations

Correct because you care

Initiating conversations to provide one another feedback is uncomfortable for many. In reality, we provide others with feedback because we care about them and there success. Learn more about these three models for conducting courageous conversations.

Emotional Intelligence

I've heard of IQ. What's EQ?

Emotional Intelligence is based on the connection between what you see and what you do with yourself and others. Strengthening your IQ will help you personally, but improved emotional intelligence will benefit everyone around you.

young business woman corporate executive relaxing sitting on a chair in the open air outdoors

Pause, Perspective, Process

Reacting too fast?

Have you ever found yourself regretting an answer, reaction, or outburst? Have you ever sent an email you wished you could get back? Learning to pause, gain a new perspective, and learn about the process can help leaders regulate their emotions, make better decisions, and respond to difficult situations in a positive way.

Female delivering crisis message to the media in a news studio

Delivering A Crisis Message

What information should be shared?

What does it look like when you are preparing for a situation that you never wanted to happen in your organization? How do you send the message of, this is a strong organization, and we do everything we can to prevent crises, yet we are humans and make mistakes?

Pause, Perspective, Process

Brad Hawkins

Courageous Conversations

Correct because you care

Emotional Intelligence

I've heard of IQ. What's EQ?

Pause, Perspective, Process

Reacting too fast?

Delivering A Crisis Message

What information should be shared?

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