Leadership Challenge: Dissecting Feedback Delivery "Here's what you should do..." On the surface giving feedback seems simple; just tell someone what they did wrong and how to fix it. The problem is this type of constructive criticism rarely inspires improvement. The way we provide feedback makes a difference in how people receive and act on the feedback. SUBSCRIPTION REQUIRED
High Performer Re-recruitment Conversation Template What do I say to my top performers? A re-recruitment conversation is one of the easiest ways to retain a high-performing employee. The High Performer Re-recruitment Conversation Template guides leaders through the structure for this dialogue. During the conversation, this tool reminds you to tell them specific ways their contributions are valued. SUBSCRIPTION REQUIRED
Meeting Evaluation Improve Meetings with Data Use a meeting evaluation to inform improvement and ensure effective use of time. Whether a formal evaluation form or a quick discussion at the end of your time together, collecting participant feedback communicates commitment to excellence and efficiency. SUBSCRIPTION REQUIRED
Keep Those Emotions in Check 3 Things to Consider About Giving and Receiving Feedback Receiving feedback is an emotional experience. It’s often difficult to take in. Whether the feedback is positive or negative, we humans are quick to respond emotionally, sometimes overreacting, even to the point of denying the accuracy of our data. How can we strengthen the use of feedback to help us improve?
Pursue Performance Excellence Get Better at Getting Better Why is a commitment to excellence important as a leader and as an organization? Dr. Janet Pilcher interviews Harry S. Hertz Leadership Award recipient, Dr. JoAnn Sternke, to get her perspective on what it takes to pursue performance excellence.
Reward & Recognize Do your employees feel appreciated? It’s important for people to know that their hard work is noticed, and they’re valued for their contributions to the organization’s success. Rewarding employees creates a positive company culture of engaged people.
Ideas for Recognizing Your Employees Have you forgotten how good a reward tastes? Showing your team you care about them doesn’t have to break the bank. Take a look at these ideas that will engage, motivate, and reward your deserving employees.
Differentiating Staff: Leadership Challenge I know each employee's performance level. Now what? Moving an organization forward requires appropriate levels of leadership support and feedback for improvement. This begins with a clear determination of employee performance levels. This leadership challenge is designed to guide leaders through a process of differentiating staff performance levels. SUBSCRIPTION REQUIRED
Differentiation Through Performance Conversations Accountability starts with knowing staff levels Conducting performance conversations forces leaders to think through the performance of each team member. In this video, Superintendent Shelly Mize explains how the performance conversation process has helped her organization differentiate staff performance and apply appropriate support.
What Does Ownership Mean? Owners make the whole organization better Those who practice ownership in an organization make a lasting impact. In this coaching clip, Nannette Johnston explains why attention to and recognition of ownership is important when moving organizations forward.
Authenticity Through Results Rollout The Elephant in the Room: Getting Comfortable with Feedback Every leader has to own results and commit to improvement. This executive leader explains how being authentic, openly sharing results, and choosing one or two important actions to focus on leads to improvement at all levels. SUBSCRIPTION REQUIRED
Never Underestimate the Difference Reward and Recognition Make Happy employees mean happy customers In this video, an executive leader describes how one positive recognition can take an employee from empty to engaged. SUBSCRIPTION REQUIRED
