Emotional Outburst?

Learn to respond instead of react.

Leadership Challenge: The Emotional Response

We know its human nature to react without thinking, especially when individuals are triggered. Our emotions take over our ability to reason and we end up acting in ways we often regret. One way to strengthen the ability to control our emotions is to practice using the technique pause, perspective, process. Read the following scenario with a partner and complete the following discussion questions and role play prompt.
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