Reward and Recognition
Is Our Culture Off Track?
What are the signs of a workplace culture in need of shifting? Are you noticing a disconnect between what leaders are trying to accomplish and what employees are internalizing? We recommend 6 actions to stop doing and 6 actions to start doing to positively accelerate your culture.
How does recognition encourage high performance?
With recognition we are able to engage, retain, and motivate most employees to sustain high performance. Recognition is so important to an organization’s success that it’s our ninth principle and the glue that holds all of our principles together. Recognizing others takes little time and pays great dividends.
What Makes Employees Shine?
When we establish recognition systems in our organizations or on our teams, we focus on employees by understanding what makes them shine and what keeps them engaged. A culture of recognition is powerful and contagious. What can you do to incorporate recognition as a habit for your team?
How do you move an elephant?
Building connections with the work and people in an organization inspires team members to achieve the mission. An effective approach to guiding behavior and building meaningful connections is to recognize individuals for displaying the characteristics and actions that will move the team to success.
People appreciate being appreciated
Any organization committed to recruiting and retaining top talent must learn the art of appreciating that talent. Top companies realize this, so it's no surprise that employee recognition programs are quickly becoming one of the fastest growing areas of talent management.
What is the ideal praise to criticism ratio?
Only positive feedback can motivate people to continue doing what they’re doing well, and do it with more vigor, determination, and creativity. This article cites several studies about the need to provide a greater amount of positive feedback to offset criticism.
Low-cost, high-impact gratitude.
Embedding gratitude into your daily work begins with intentionally noticing actions and behaviors that are aligned to the mission and values of your organization. In this article excerpt, Quint Studer discusses how thank you notes can help sustain operational excellence and explains how to hardwire the process.
Keep track of the good stuff.
Starting a meeting with a Manage Up and other wins is great way to build a positive culture. What if you can't remember if you already recognized the person at the last meeting? The Manage Up/Reward & Recognition Tracking Form helps leaders keep up with who is being recognized on the team and the good work being done.
Can I make people want to be better?
Managing Up is a behavior that is essential for reducing anxiety, building teamwork, and eliminating a culture of negative communication. The practice of managing up paints the receiver and sender of the positive communication in a positive light. It also encourages more of the right work and behaviors we want to see in our organization.
Communicate expectations and recognize good work.
How we communicate matters. Modeling positive and respectful communication sets the example and expectation for how to communicate and interact in our organization. When leaders model the way and manage up people and their specific actions, we communicate our expectations, while recognizing good work.
Harness the Power of Feedback
The better we communicate results, the greater opportunity we have to create a team approach to problem solving. We train leaders to share results with employees, celebrate the wins, and ask for input on ways to improve. The Survey Results Rollout process teaches leaders to develop key words and actions for facilitating a Survey Results Rollout meeting with their team.