Are We Surveying Too Much?
Superintendent Greg Gibson has a great question for Dr. Janet Pilcher during this video, "Do we run the risk of survey burnout with doing so many surveys?" Watch as they explore what causes survey burnout, and what you can do as the leader to prevent it.
Commit to Cycles for Continuous Improvement
To continuously improve, organizations and teams need to implement cycles of examining data and planning for future actions. In this video, Jerim Desjarlais, Elementary School Principal discusses how his school has created a transparent system using data to ensure students are getting the support they need.
How will feedback help me improve?
In this video, Robin explains after feedback is collected, its important to review the results and analyze the differences in the way we are actually perceived and the way we think we are being perceived. Learning more about our strengths and weaknesses provides us room to develop into better professionals and coworkers.
What builds accountability?
Creating a rhythm of accountability and targeted achievement requires a planned process. In this clip, award winning leader, JoAnn Sternke, explains how using a scorecard to focus the team is the first step in prioritizing the right actions. For best results, she tells us to keep those priorities front and center during our weekly meetings.
Looking for a standard?
Most leaders want to be the best in class. Knowing what that means requires the use of benchmarks. In this video, research director, Julie Kunselman, explains what it means to benchmark and where to find benchmarks that will drive your organization to higher levels of success.
How should I collect data?
High-performing leaders realize the importance of using data for reflection and improvement. Reflecting on the right data is important across the organization. Three operational leaders explain how they use data collecting throughout the year to reflect and plan for annual improvements.
You say "barrier." I say "opportunity."
Plus/Delta is a formative assessment process that asks team members what worked well and what could be adjusted for improvement. This exercise is designed to provide teams with an opportunity to brainstorm strategies for improving a situation, process, or event.
Need data for action?
A Plus/Delta is a process improvement tool used to gather information from individuals or teams about what is working well or what could be improved about a situation, process, or event. It is intended to be a quick reflection process that provides important data for action.
Listen to the silent majority
Even the most mature leader can let survey results get to them. In this coaching clip, KK Owen explains how top box allows us to focus on what our most loyal respondents tell us we're doing well. She also tells us how these data drive productive conversations about improvement.
Harness the Power of Feedback
The better we communicate results, the greater opportunity we have to create a team approach to problem solving. We train leaders to share results with employees, celebrate the wins, and ask for input on ways to improve. The Survey Results Rollout process teaches leaders to develop key words and actions for facilitating a Survey Results Rollout meeting with their team.
Focus on moving to the highest level
While survey item means and overall means are calculated and provide important information to monitor growth, top box shows the percentage of respondents who select the highest response category. Interpretation of these results from a survey offers the opportunity to focus on creating a best place to work and serve environment.