While seeking feedback on your lowest scored survey items, using Key Words like those in the example below can be useful:
“I want to tell you I am disappointed that our results did not improve in this area. I’m committed to working with our team to create a great work environment and need your input to know the best actions to take to support our team. Help me understand, what did you specifically mean when you scored item__ a ___? What things can I or we do to improve this area?”
Focus on the Outcome The way we provide feedback makes a difference in how people receive and act on...
Thank them for their contributions. Ensure that the employee is informed of the direction of the organization. Review the...
Surround yourself with other individuals who lead their own work, and exchange ideas and best practices with one another....
Achieving Sustainable Results Standardizing behaviors is a challenging, but crucial step on the path to organizational excellence. Leaders are...
How to Complete the assessment Ask the new leader you are supporting to complete the following skills assessment. Have...
Ask the leadership team to participate in a Leadership Forum prior to the organization-wide employee forum. Explain what the...
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