Next time you’re rushing to that next meeting, look up and give the people you’re zooming past a smile or a quick hello. The difference it could make to their day, and your own, is bigger than you might anticipate.
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Standard: Teamwork and Collaboration
Source: Waukesha County Schools / wcwebvideos YouTube (https://youtu.be/PFYWbg374EQ) Reflection Activity VIEW VIDEO TRANSCRIPT Reflection Activity When introducing standards of...
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Reflect on Service
Gather data from your customers and front-end employees about their service experience with your organization. Listen to the feedback...
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How Can You Exceed Customer Expectations?
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Expressing Gratitude Becomes Contagious
Openly thank employees and provide specifics about why you are thanking them, or send them a “thank you” note....
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Looking at Culture
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