Next time you’re rushing to that next meeting, look up and give the people you’re zooming past a smile or a quick hello. The difference it could make to their day, and your own, is bigger than you might anticipate.
There is Always Time for a Smile
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If It Isn’t Broke, Don’t Fix It
Casey Kuktelionis, , 0
Sometimes when new leaders are getting started in their role, they feel pressure to make changes, get quick results,...
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The Power of Thank You Notes
Mandy, , 0
WHY ARE THANK YOU NOTES SO IMPORTANT? A personalized thank you note is one of the very best ways...
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Happy Employees = Happy Customers
Casey Kuktelionis, , 0
Focusing on recognition creates a positive culture to work in, and a positive experience for employees and stakeholders. When...
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Recognition Team
Casey Kuktelionis, , 0
Establish a service team of individuals who are responsible for creating reward and recognition programs and ideas for your...
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Expressing Gratitude Becomes Contagious
Casey Kuktelionis, , 0
Openly thank employees and provide specifics about why you are thanking them, or send them a “thank you” note....
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Looking at Culture
Erica Callaway Karr, , 0
It is important for each of us to step back and look at our organizational culture. What does it...
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Cascading the Building Blocks of Service Excellence
Casey Kuktelionis, , 0
https://youtu.be/Q93Pq03hc40 video transcript 00:01so I’m just going to walk through these00:04again these are the building blocks that00:07I reviewed today...