Collect customer comments that reflect the unmistakable value your organization provides. Share those comments with your team to open up team meetings or as a quick email to remind them of the difference they make by providing unmistakable value to those they serve.
Salute Customer Praise
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Reduce Communication Barriers
Casey Kuktelionis, , 0
What communication tools, procedures, or standards are causing a barrier in your workplace? Is there a better solution for...
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Ask Your High Performers
Casey Kuktelionis, , 0
Ask what high performing employees need to be a long-term employee; what can you do for them? Coach this...
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Encourage Work Friendships
Casey Kuktelionis, , 0
When people start a new job they are experiencing a transition; they’re introduced to a new role, coworkers, and...
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Guide Employees to Connect to Purpose
Casey Kuktelionis, , 0
To help employees better connect to their purpose, ask them purpose-related questions during one-on-one meetings. Here are a few examples:...
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Boost Your Low Solid Performers
Casey Kuktelionis, , 0
Low solid performers are important members of our team. While they might need coaching around a particular skill, they...
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Increase Engagement
Casey Kuktelionis, , 0
Ask employees you supervise what is one of their strengths or talents. Find a way to incorporate their strength...
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Round with Middle Leaders
Casey Kuktelionis, , 0
Are your middle leaders confident in their abilities to execute your most recent goals? Could they use a hand?...