The number one complaint customers cite is the difficulty of resolving their problems. Analyze your customer service process. Are there obstacles your customers must face to resolve their issue? How can you make it easier for customers to have their complaints resolved?
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Finding Meaning
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Cascading the Building Blocks of Service Excellence
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Design a Gratitude System
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Why Service Excellence is our Most Important Value
https://youtu.be/AM6k95HldXo Reflection Activity Video Transcript Reflection Activity Why would someone choose your service? What sets your organization apart from...
