Before you open your next results report, pause and remember why you asked for data in the first place. Whether it’s feedback or an audit, the larger goal is likely improvement. Keep this perspective as you open the file.
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Check in with Stakeholders
Schedule time each quarter to connect with a few external stakeholders. Ask for feedback and perceptions about the organization’s...
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Create Goal Champions
Identify an executive champion for each organizational goal. That leader works with the team to break the goal into...
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An Organizational Scorecard
A COMMUNICATION & WORKING TOOL When used as a communication tool, the scorecard clearly and concisely provides the most...
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Lower Your Talking Time
Value your listening and reading time at roughly 10 times your talking time on the road to continuous learning...
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Tell Stakeholders What they Want to Know
What is important to the organization’s stakeholders? Do you gather feedback from the stakeholders (the physical community that surrounds...
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Establish a Clear Objective
Focus groups can be led by individuals inside the organization or by external facilitators. For either approach, it is...
