Look for opportunities to provide value and support to others. Offering feedback or advice, acting as a trusted mentor, or providing a quality referral for an open job position all have a positive effect on your reputation.
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Data is a Force that Drives Change
More than a force, it is a powerful tool for aligning both the goals and values of an organization....
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Relationships Over Data
As a new leader in an organization or role, it’s important to gain a deep understanding of the data,...
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Hold “Renters” Accountable
Identify employees you lead who could improve their ownership behaviors and help them develop plans for improvement. Clearly explain...
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Compliance Matters
What we permit, we promote. If non-compliance is tolerated, it is therefore promoted. As soon as possible address the...
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Break Down Big Goals
Bigger goals become more manageable when broken up into smaller, less disconcerting, achievements. Apply this method to a personal...
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Aligning Hiring and Evaluations to Service Excellence
https://youtu.be/4BurpBm5TXo Reflection Activity Video Transcript Reflection Activity When evaluating a potential candidate, how do you determine if they are...
