When leaders are communicating with employees about goals, strategy, or organizational change, employees often have tough questions. When cascading communication to leaders, anticipate the tough questions employees will have and include key-worded responses to establish a consistent, clear message throughout the organization.
Prepare for Tough Questions
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A Journey
Casey Kuktelionis, , 0
It’s easy to think that an organization can “arrive” at excellence and then take a breather. In reality, organizational...
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Invite New-Hires into the Story
Casey Kuktelionis, , 0
Stories build legends and legends build legacies. Share the stories that shaped your company and values with a new-hire.
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Consistent Poor Performance
Casey Kuktelionis, , 0
We give people every opportunity to improve their skills and choose to change their behavior through coaching, performance conversations,...
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Commit to Monthly Meetings
Casey Kuktelionis, , 0
Employees want leaders who are approachable, work alongside them, provide training and development opportunities, build a relationship with them,...
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Live Your Values
Casey Kuktelionis, , 0
Identify what it looks like to model one of your organization’s values for all of your employees. Values shouldn’t...
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Create a Vision
Erica Callaway Karr, , 0
People follow leaders that can see beyond today’s problems and visualize a brighter future. Show your team the connection...
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Be Prepared
Casey Kuktelionis, , 0
Research what’s trending in your industry and anticipate what problems you will encounter for the projects you’re currently working...
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Plan for the Future
Casey Kuktelionis, , 0
Reflect on where you see the organization going in the next five years. Is that where you want it...