When leaders are communicating with employees about goals, strategy, or organizational change, employees often have tough questions. When cascading communication to leaders, anticipate the tough questions employees will have and include key-worded responses to establish a consistent, clear message throughout the organization.
Prepare for Tough Questions
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Recognize Silos Taking Place
Casey Kuktelionis, , 0
Symptoms of silos include: Lack of information or knowledge sharing across teams, Major projects are a surprise to people...
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From Feedback to Actions
Casey Kuktelionis, , 0
Identify 1-2 specific, high-leverage next steps from stakeholder feedback that will make the biggest difference to those you serve...
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Leadership is a Choice
Casey Kuktelionis, , 0
Being a leader is a choice you make each day you come to work. Choose to listen better, set...
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Best Practices Out-Perform
Casey Kuktelionis, , 0
Identify a best practice that’s currently being used by another unit or department that your team can implement to...
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Build Culture Daily
Casey Kuktelionis, , 0
Use quick huddles or short beginning of shift meetings to culture build by highlighting one of the organization’s values...
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Decide When Adjustment is Necessary
Casey Kuktelionis, , 0
Have a look at your compliance standards. Where are you allowing variance, and should you?
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Anticipate Conflict
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High performing teams, and teams of individuals who are just getting to know each other may have different ideas,...
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Invite New-Hires into the Story
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Stories build legends and legends build legacies. Share the stories that shaped your company and values with a new-hire.