Positive Communication

We can be our own biggest critic if we let ourselves. An internal monologue of negative thoughts can be...

Team leaders and organization leaders set the example for how customers are treated. When leaders connect with employees, employees...

Help your team members envision a brighter future, with the change in action. While being transparent, consider what positive...

Identify a best practice that’s currently being used by another unit or department that your team can implement to...

Use quick huddles or short beginning of shift meetings to culture build by highlighting one of the organization’s values...

Create organizational standards for email communication. Should the sender receive a response within 24 hours? Are your employees expected...