Reach out to a coworker and ask, “What can I do to help you today?” Execute the help they need without criticizing or becoming a distraction or a burden.
Offer to Help
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Creating Unmistakable Value
Erica Callaway Karr, , 0
BUILD CONNECTIONS Like any other human relationship, the relationships we establish with our customers thrive on trust and respect. It’s...
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You Get To
Casey Kuktelionis, , 0
Stop yourself from thinking you “have” to do something, and start thinking about things like you “get” to do...
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There is Always Time for a Smile
Casey Kuktelionis, , 0
Next time you’re rushing to that next meeting, look up and give the people you’re zooming past a smile...
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Define Service Standards
Casey Kuktelionis, , 0
Service excellence is about providing high-quality service to both internal and external “customers.” Leaders must define what excellent service...
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Listening to Customer Feedback
Casey Kuktelionis, , 0
improve with customer input Brands that have a reputation for delivering an exceptional customer experience are continuously looking for...
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Standard: Teamwork and Collaboration
Mandy, , 0
Source: Waukesha County Schools / wcwebvideos YouTube (https://youtu.be/PFYWbg374EQ) Reflection Activity VIEW VIDEO TRANSCRIPT Reflection Activity When introducing standards of...
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Looking at Culture
Erica Callaway Karr, , 0
It is important for each of us to step back and look at our organizational culture. What does it...