To illustrate to teams the value of their service, it’s critical to measure progress, gather feedback and share that information with employees and customers. Having conversations about those numbers will enable you to identify opportunities for improvement. These conversations facilitate how to get better at providing stakeholders with unmistakable value.
Measure to Provide Unmistakable Value
Learn Values to RewardCasey Kuktelionis, , 0
Take the extra step to find out what each of your teammates value when being recognized and reward them...
Establish a Clear ObjectiveCasey Kuktelionis, , 0
Focus groups can be led by individuals inside the organization or by external facilitators. For either approach, it is...
Observe and LearnCasey Kuktelionis, , 0
To improve the performance of your team, observe and review behaviors of low performing teams as well as those...
Stay Organized with Plus/DeltaCasey Kuktelionis, , 0
The plus/delta tool is an effective way to keep feedback organized. As electronic file sharing continues to be a...
Clear LanguageCasey Kuktelionis, , 0
The futuristic nature of an organization’s strategic plan can sometimes lead to ambiguous language and goals. Ensure statements like...
Achievable Does Not Mean EasyCasey Kuktelionis, , 0
Unachievable goals have the potential to deflate and demotivate teams when time runs out and the target is not...
What’s a Win?Casey Kuktelionis, , 0
As teams set out to achieve new goals, meet and define what will determine positive progress is being made...