To illustrate to teams the value of their service, it’s critical to measure progress, gather feedback and share that information with employees and customers. Having conversations about those numbers will enable you to identify opportunities for improvement. These conversations facilitate how to get better at providing stakeholders with unmistakable value.
Measure to Provide Unmistakable Value
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Are You Measuring What Matters?
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ASSESSING PROGRESS To complete the exercise, ask team members to bring a copy of their 90 day action plan...
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Observe and Learn
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Transparency Changes Results
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Make your stakeholders aware of the current status and the future target of your organization. Be honest and transparent...
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Objective Evaluations
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Adopt and commit to an objective, measurable, leader evaluation tool and hold leaders accountable for the results.