To illustrate to teams the value of their service, it’s critical to measure progress, gather feedback and share that information with employees and customers. Having conversations about those numbers will enable you to identify opportunities for improvement. These conversations facilitate how to get better at providing stakeholders with unmistakable value.
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Are You Measuring What Matters?
ASSESSING PROGRESS To complete the exercise, ask team members to bring a copy of their 90 day action plan...
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Observe and Learn
To improve the performance of your team, observe and review behaviors of low performing teams as well as those...
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Transparency Changes Results
Make your stakeholders aware of the current status and the future target of your organization. Be honest and transparent...
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What Have You Accomplished?
Create a list of your accomplishments since you’ve begun your career. What awards or recognition have you received? What...
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Less Can Be More
Employees often cite ‘poor communication’ as a workplace barrier. This doesn’t mean that they want MORE communication. They are...
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Achievable Does Not Mean Easy
Unachievable goals have the potential to deflate and demotivate teams when time runs out and the target is not...
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Establish a Clear Objective
Focus groups can be led by individuals inside the organization or by external facilitators. For either approach, it is...
