Focus groups can be led by individuals inside the organization or by external facilitators. For either approach, it is critically important for the facilitator to have a clear understanding of the purpose of the focus group. Knowing the objective will help the facilitator ask probing questions during the session and provide insight after the session. Before your next focus group, connect with the facilitator about the purpose and questions to be asked during the session.
Establish a Clear Objective
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Plus/Delta & Why
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Reflect on Values
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Lower Your Talking Time
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Learn Values to Reward
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Take the extra step to find out what each of your teammates value when being recognized and reward them...