Follow through with your crisis communication plan after the crisis has blown over. Do what you say you will do to overcome the obstacle. Continue to keep the community updated about progress the organization is making or changes to the plan. Continue listening to your stakeholders to support rebuilding relationships and trust. After the crisis, analyze what worked well and areas the organization can improve their response before the next crisis.
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New Leader to the Organization?
Spend as much time as possible observing and learning. Review all of your organization’s content possible such as training...
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Show Your Team They Fit
Ensure everyone on your team has a place, a purpose, is prepared, and is passionate about what they do.
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Navigating Career Phases
EMOTIONAL RATIONALITY The Elephant and the Rider analogy is often used to describe the relationship between our emotional side...
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Stop What Doesn’t Work
Revisit your organization’s processes every 90 days and decide if it is effective and efficient or if the process...
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Creating a Strategic Plan
Define Priorities and Expectations The strategic planning includes development of a shared vision for success. This vision is accomplished through intentional engagement of internal and external...
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Check in with Stakeholders
Schedule time each quarter to connect with a few external stakeholders. Ask for feedback and perceptions about the organization’s...
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Outside Perspective
Not sure what to change or if change is needed? Invite a critical friend to observe your meeting and...
