The most effective communicators are those who can connect the dots for others in a way that creates clear understanding and leads to the desired outcome. After connecting with a group, our goal is always to accomplish three things:
1) make sure the listener understands the outcome or the results of the technique or tool,
2) explain how to implement the expected action, and then
3) tell a story that illustrates the impact. The key is moving from people to action.
When crafting a job description, be as clear and detailed as possible. Provide an accurate picture of what’s required...
In preparation for an employee forum, consider sending out a request for questions from employees beforehand. Doing so will...
Instead of focusing on the next thing you will say after the speaker is finished talking, focus on the...
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