The most effective communicators are those who can connect the dots for others in a way that creates clear understanding and leads to the desired outcome. After connecting with a group, our goal is always to accomplish three things:

1) make sure the listener understands the outcome or the results of the technique or tool,

2) explain how to implement the expected action, and then

3) tell a story that illustrates the impact. The key is moving from people to action.

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