Individuals want to be heard and able to share their ideas. Leaders who are able to develop good relationships with their employees are likely good listeners. To become a better listener, be attentive, ask open-ended questions, ask probing questions, request clarification, paraphrase, be compassionate and empathetic, and summarize back the information you heard to ensure its accuracy and let the communicator know they are heard.
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EQ is a Must-Have for Leader Success
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