Individuals want to be heard and able to share their ideas. Leaders who are able to develop good relationships with their employees are likely good listeners. To become a better listener, be attentive, ask open-ended questions, ask probing questions, request clarification, paraphrase, be compassionate and empathetic, and summarize back the information you heard to ensure its accuracy and let the communicator know they are heard.
Communicate by Listening
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4 Steps to Re-Recruit High Performers
Casey Kuktelionis, , 0
Thank them for their contributions. Ensure that the employee is informed of the direction of the organization. Review the...
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Develop Awareness
Casey Kuktelionis, , 0
Track your actions for one week to develop an awareness of how you stack up in the area of modeling standards and expectations.
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Develop Yourself to Develop Others
Casey Kuktelionis, , 0
Choose a skill you need to develop further as a leader and set aside 30 minutes each day to...
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Leader Action Planning with 30-45-60-Day Huddles
Casey Kuktelionis, , 0
Leader Action Plan As leaders collaborate to discuss upcoming goals that will cascade down to their teams, we recommend...
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Concentrate on Your Strengths
Casey Kuktelionis, , 0
Make a list of your strengths and weaknesses. Focus on your strengths and let leaders, mentors and others help...
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Reflect on Performance
Casey Kuktelionis, , 0
Ask employees to reflect on their own performance: What’s working well & why? What’s not working as well as...
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EQ is a Must-Have for Leader Success
Casey Kuktelionis, , 0
“Emotional intelligence, not knowledge, education or experience, is the key driver in leader success. To excel in personal competence,...