The futuristic nature of an organization’s strategic plan can sometimes lead to ambiguous language and goals. Ensure statements like “Become the market leader” are replaced in the final version of the strategic plan with concrete statements like “Increase consumption of services by __ target customer.”
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Creating a Strategic Plan
Define Priorities and Expectations The strategic planning includes development of a shared vision for success. This vision is accomplished through intentional engagement of internal and external...
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How Do We Know if it’s an Improvement?
Questions for Clarity What gets in the way of getting our work done? Where are there opportunities to implement...
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Measure to Provide Unmistakable Value
To illustrate to teams the value of their service, it’s critical to measure progress, gather feedback and share that...
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Create Goal Champions
Identify an executive champion for each organizational goal. That leader works with the team to break the goal into...
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Use Top Box and Rank Ordering to Improve
When paired with survey item means, top box information becomes even more valuable for goal-setting. During your next results...
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Transparency Changes Results
Make your stakeholders aware of the current status and the future target of your organization. Be honest and transparent...
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Strategy Sessions Rely on Data
It is most effective to schedule a strategy meeting after data needed to inform the work are available. We...
