Reacting to a negative situation isn’t transparency. To build trust and loyalty with employees and the organization’s community, leaders can use open, honest communication to let individuals know about your processes, values, and the customer or employee experience, therefore holding it accountable. How can you approach transparency in a more proactive manner? What will you do this week to promote open, honest communication?
Analyze what is working well on your teams and with individuals to determine what actions lead to the greatest...
Use a scorecard, stoplight report, or another tool to visually present yearly goals. This tool can be used in...
When discussing strategic direction and strategic actions with our teams, it’s helpful to connect those actions to the organization’s...
Look for opportunities to provide value and support to others. Offering feedback or advice, acting as a trusted mentor,...
A BETTER WAY When a team awakens to the real meaning and practice of a continuous improvement approach to...
As a new leader in an organization or role, it’s important to gain a deep understanding of the data,...
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