Are you really listening to your employees? Many employees don’t think so, in fact, more than half of employees say their company fails to act on good ideas, and a third of employees feel their ideas are ignored. Why? Because leaders demand action without input, receive feedback and avoid making changes, and lack a clear process for managing ideas. In this episode, Dr. Pilcher advises leaders to let employees speak and pay ridiculous attention to what they are saying so teams are motivated to collaborate towards a solution and action plan.
This episode addresses questions, such as:
How can you support an employee to change their behavior?
Why is there a disconnect between leader and employee perceptions of quality communication?
How does listening foster team collaboration?
Why do some team members have deep convictions to their ideas?
We Need Each Other
“Leaders create expectations for being good listeners, develop their teams and themselves, and model good listening. Team members focus on listening intently to others and develop their skills to be good listeners. Our way of interacting with others becomes part of our culture. Listening intently is a habit of practice.”