The Ideal Praise to Criticism Ratio
Only positive feedback can motivate people to continue doing what they’re doing well, and do it with more vigor, determination, and creativity. This article cites several studies about the need to provide a greater amount of positive feedback to offset criticism.
Which is more effective in improving team performance: using positive feedback to let people know when they're doing well, or offering constructive comments to help them when they're off track? New research suggests that this is a trick question. The answer, as one might intuitively expect, is that both are important.