What is the root cause of a failure?

How a successful entrepreneur digs into the real problems using 5 Whys.
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The 5 Whys

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by Harvard Business Review

A human problem waiting to be found. Watch as Harvard Business School’s Eric Ries explains the perks of using the 5 whys process.

The 5 Whys

Eric Ries, entrepreneur-in-residence at Harvard Business School, explains how to find the human causes of technical problems.

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