Thank You Notes Matter
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Why do thank you notes matter? In this excerpt from a Coach Chat, KK Owen and Erica Callaway talk with a group of administrators about the power of recognition, while sharing their own recent experiences with the simple thank you note.
Reflection Activity
- How can you craft a thank you note that is meaningful for the receiver?
- Choose a person on your team to recognize by sending a sincere, handwritten thank you note.
Video Transcript
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the way to help connect us to why this
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matters think back to a time when you
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were recognized by a leader what
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mattered to you about that recognition
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and you don’t have to tell us when it
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was or why it happened or what it was
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about but what was it that mattered to
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you about that specific recognition
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think back for a minute and share with
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us on chat what you think mattered to
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you Daniel already said this handwritten
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note there’s nothing like a handwritten
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note such validation for you as well
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Joanne yes it is
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and I will tell you that some of you
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were with us in Nashville at our
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regional conference last week and today
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I received a handwritten note from Erika
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thanking me for the presentations that I
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did at Nashville and I guarantee you
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I’ll hang on to that note it matters to
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me that Erika took the time to write
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that note um thank and the person was
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sincere is what Tammy says that that’s
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what she noticed and then same thing
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from Joann it was meaningful the person
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made it personal they knew me and they
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linked that into the recognition Dennis
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same thing personal and specific notice
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that people keep the notes that I have
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done genuine appreciate just from John’s
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renewing appreciation that great work is
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being noted so interesting we have some
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names emerging and we did Verity and
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sincerely ingenuity genuine personal
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personal those matter so it doesn’t have
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to take a lot of time it doesn’t have to
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be lengthy it doesn’t have to be every
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day the fact that it is sincere genuine
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personal is what makes it meaningful to
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employees so anytime you can and add
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that personal piece in
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it’s really really well and Mark just
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said as well which I was thinking it’s
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funny because I know KK this is gonna
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sound like a love fest because we do
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love each other but KK talking about the
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nerd I wrote to her but I had the same
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experience one day I just randomly came
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back to the office and there was a
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thank-you note from KK oh they’re older
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man I didn’t even notice that you
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noticed that and so I think take our
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marks point about unexpected it’s also
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well taken because that was I think that
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for me the last time you know his knee
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was this is a message
