Once is not enough.

Use a monthly approach to reinforce standards of service excellence.

Standard of the Month Email

Standards of excellence are the foundation of an organization’s culture. Standards create alignment for consistent behaviors that we wish to see exhibited across an organization. Systematically keeping standards at the forefront reinforces understanding and helps employees see how standards impact the daily work. The email message below is an example of an organization’s process for highlighting one standard each month and clearly connecting the behavior to the workplace.
Get access to this activity and more premium content when you upgrade to a 9P Subscription!

Log in with your credentials


Forgot your details?

Create Account

User Profile Fields