Standard of the Month Email

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Standards of excellence are the foundation of an organization’s culture. Standards create alignment for consistent behaviors that we wish to see exhibited across an organization. Systematically keeping standards at the forefront reinforces understanding and helps employees see how standards impact the daily work. The email message below is an example of an organization’s process for highlighting one standard each month and clearly connecting the behavior to the workplace.

STANDARD: PROFESSIONAL CONDUCT AND ATTITUDE

Team –

I have the privilege to share with you our May Standard of the Month: Professional Conduct and Attitude.

You have likely heard that it only takes seconds for a first impression to be established. Our professional conduct and attitude impacts the first impression we have on others: both in our personal life and professional life.

The way you act and behave influences the way you are approached, how you are treated, and the way you are given opportunities to excel. Dress professional, always be prepared to meet somebody new, smile, and look your best every day. You should always be prepared to make a good first impression!

Below are some great examples of Professional Conduct and Attitude. As you review these, ask yourself: Are you living up to each point or is there opportunity for improvement? Take advantage of the time you have with your leader and ask for their feedback during your next monthly meeting.

For Action: Use the token system on our portal to manage up a colleague that exemplifies great role modeling of Professional Conduct and Attitude.

ATTITUDE	BEHAVIOR
Accountability	Takes responsibility for actions
Caring	Volunteering Acts of Service
Desire for Self-Improvement	Continued learning Self-Instruction
Diversity	Fair treatment of all people regardless of demographic characteristics
Honesty	Behaviors that demonstrate honesty and trustworthiness
Open-minded	Increased receptiveness to new ideas
Respect	Dresses appropriately Punctual Maintains confidentiality
Responsibility to learn	Comes to work prepared Actively participates in work activities, such as engages in discussion
Team player	Engages in constructive peer assessment Accepts and applies constructive critique
Values new experiences	Desire to seek out and take on new challenges

Have a great week,

Jacklyn
Project Manager

Once is not enough.