Do Your Customers Feel Like VIPs?

Incorporate a personalized touch.
Add to Collection
Mark Complete

Service 101: How Spontaneity Can Make Customers Feel Like VIPs

0 votes, average: 0.00 out of 50 votes, average: 0.00 out of 50 votes, average: 0.00 out of 50 votes, average: 0.00 out of 50 votes, average: 0.00 out of 5
Loading...
Rate This
No two people are the same, and we often don't want to be treated the same as everyone else. People feel valued when organizations spend time to personalize their experience. The Disney Institute believes in this key business insight, "Exceptional service, though carefully architected backstage, should look spontaneous and personalized on stage." Continue reading their blog by clicking below.

Service 101: How Spontaneity Can Make Customers Feel Like VIPs | Disney Institute Blog

We've all heard the term V.I.P. (Very Important Person) before. But, here at Disney, we have a different idea of what it means to be a V.I.P. Every day at our parks and resorts across the globe, Cast Members strive to personalize Guest experiences and, in turn, make everyone feel special.

Log in with your credentials

or    

Forgot your details?

Create Account

User Profile Fields