Focus on moving to the highest level

Use top box to re-frame the results conversation.

Interpret Top Box Percentages

Top box percentages help leaders interpret survey responses. Many surveys include Likert-type scales to collect responses from “Strongly Agree” to “Strongly Disagree.” While item means and overall means are calculated and provide important information to monitor growth, top box shows the percentage of respondents who select the highest response category. Interpretation of these results from a survey offers the opportunity to focus on creating a best place to work and serve environment.
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