Listen to the silent majority
How to Use Top Box Percentages
Even the most mature leader can let survey results get to them. In this coaching clip, KK Owen explains how top box allows us to focus on what our most loyal respondents tell us we're doing well. She also tells us how these data drive productive conversations about improvement.
Get access to this activity and more premium
content when you upgrade to a 9P Subscription!
Need a subscription?
Create a collection of the pages you’d like to visit again when you sign-up for a free 9P account.
Save your progress and pick up where you left off by creating a free 9P account.
