What Does Success During a Crisis Look Like?

It's not the time for analysis paralysis
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Mark Complete

Invest in Your Culture

“Now is a great time to get started, if you don’t have it in place, defining with your team what customer success looks like and maybe even more importantly today in this crisis, what does an engaged workforce look like? How are you going to measure it and how are you going to build that culture? Because that investment for us in the past few years is paying dividends literally hourly for us.”

– Dale Shaver

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