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Do 360 Evaluations Work?

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by American Psychology Association


360 feedback surveys provide valuable information an employee can use to improve their behavior. The American Psychology Association warns if 360 feedback is not carefully executed it can do more harm than good. Here's how to boost the value of 360 assessments.

Do 360 evaluations work?

When employees suddenly begin to flee an organization, morale dips or productivity slumps, many employers launch internal investigations to pinpoint what might be behind the problem. For more than 20 years, one of the diagnostic tools employers have relied on is 360-degree feedback.

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