What Gets Recognized Gets Repeated

Confronting organizational issues gives the leader the opportunity to teach important lessons about behavioral norms and living the values...

If you’re feeling grateful it should be hard to also feel sorry for yourself. One way gratitude can change...

During one-on-one meetings with employees, provide specific praise in relation to the employee’s strengths. Communicate how the employee uses...

Set clear expectations by immediately recognizing individuals who are doing the right things in the right way.

Who provides unmistakable value within your organization? Who follows the standards for service excellence? When you see it, recognize...

Annual or 90-day goals broken into bite-sized pieces create the opportunity for small, achievable wins that build momentum and...