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Set Aligned Goals
Create Clarity and Get Results When individual employees and departments or divisions know how their goals align to the...
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Align Your Team One Step at a Time
Identify one thing at a time you can do, or stop doing, to make sure your leadership team is...
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Who’s Doing What?
To increase accountability across a team, create clarity. Ensure roles, responsibilities, and goals are clear. It’s easier to be...
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Take Ownership of Customer Complaints
Avoid placing blame on someone else, sincerely apologize, and take ownership of the situation. Try not to offer customers...
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One at a Time
After an initial communication of all organizational goals, consider focusing on one goal at a time during the next...
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Goals Should Be Easy to See
Define your goals, write them down, and stay focused on them. Be distinctive and specific. You should be able...
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Identify the Actions
Which actions will produce 80% of the quarterly goal results? Identifying which actions produces the majority of the results...
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Conquer Big Goals
Leaders make change happen, and they do so by challenging their team to tackle Big Hairy Audacious Goals. To...
