Receiving Results
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Assign a Champion of the Goal
Casey Kuktelionis, , 0
The organization’s executive leader determines the champion to own each of the goals and its achievement. The focus of...
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Take Pride in Your Work
Casey Kuktelionis, , 0
Execute your responsibilities to the best of your ability. Your work is a reflection of your personal accountability. Identify...
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Grow Owners
Casey Kuktelionis, , 0
Owners are deeply committed to organizational performance. They often take personal responsibility when things go wrong and immediately begin...
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Do Less to Accomplish More
Casey Kuktelionis, , 0
Identify the most important task aligned to your goals each day and finish it first. “By creating less activity,...
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Reflect on Your Own Behavior
Casey Kuktelionis, , 0
Take a moment to reflect on how well you are upholding your organization’s values… usually they match your own....
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Empower Employees
Casey Kuktelionis, , 0
Give individuals on the front lines the authority to do what it takes to make customers happy, so their...
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Track Your Actions
Casey Kuktelionis, , 0
At the end of each day track your actions on a four-column table. In the first column, list your...