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Communicating in Tough Times
Your Reputation is at Stake Who can forget the United Airlines passenger who was forcibly removed from an overcrowded...
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Sharing Data
After we have gathered data, it’s important to close the feedback loop and share the results with our organization’s...
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Know Your Audience
Communication can be used to effectively lead change. To help craft key change messages and cascade them throughout the...
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Discuss Available Leadership Development
What resources can upcoming leaders take advantage of to develop their skills? Are there external professional development opportunities available?...
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Question for Better Answers
Instead of asking, “Do you have any questions?,” ask, “What can I explain better?” You can probe further by...
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Use Social Media to Increase Transparency
Social media facilitates transparent communication by reaching your community where they already spend time. How can your organization use...
