Map Your Career Ambitions
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Empower Employees
Casey Kuktelionis, , 0
Give individuals on the front lines the authority to do what it takes to make customers happy, so their...
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Back Pocket Ownership
Erica Callaway Karr, , 0
We/They is the act of passing blame to others. Increase ownership behavior and eliminate we/they by visualizing your supervisor...
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Avoid Thinking ‘Should’
Casey Kuktelionis, , 0
Don’t focus on how things “should” be. This is a trap that can create unrealistic expectations and undermine happiness....
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Keep Track of Your Emotions
Casey Kuktelionis, , 0
As you reflect on your day, note any moments that make you ‘tick,’ or that generate an emotional response...
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Seeking a Mentor?
Casey Kuktelionis, , 0
A mentor can provide trusted advice, encouragement, and feedback about your career progress. Before seeking out a mentor, consider...
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Admit Your Mistakes
Casey Kuktelionis, , 0
When you realize you’ve made a mistake, make amends humbly and immediately. The more time you let pass, the...