Keep the Complex Simple
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Compliance Matters
Casey Kuktelionis, , 0
What we permit, we promote. If non-compliance is tolerated, it is therefore promoted. As soon as possible address the...
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Take Ownership of Customer Complaints
Casey Kuktelionis, , 0
Avoid placing blame on someone else, sincerely apologize, and take ownership of the situation. Try not to offer customers...
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Align Your Team One Step at a Time
Casey Kuktelionis, , 0
Identify one thing at a time you can do, or stop doing, to make sure your leadership team is...
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Conduct an Initiative Audit
Casey Kuktelionis, , 0
It’s hard for teams to innovate when they are pulled in competing directions. Before expecting innovation from your team,...
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Plus/Delta
Mandy, , 0 -
Align Actions to Strengths
Casey Kuktelionis, , 0
When aligning the goals of the organization to actions for specific employees, first consider each employee’s strengths. To increase...
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