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There is More than One Way to Round
rounding isn’t one size fits all Rounding can occur across all levels of an organization. Mid-level leaders round with...
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Communicate Organizational Goals and Strategies
How Do I Fit In? One of the most effective ways to help our teams really know what we’re...
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If You’re in a Hole Stop Digging
Communicate about a crisis as openly and honestly as possible. Don’t try to leave out information, mislead the public...
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Displaying Data
One caution for the results report and the sharing of the data would be to give careful thought to...
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Thrive in the Face of Adversity
Pause for 2 to 5 seconds to think today before you respond. Your response is always a choice, even...
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Initiating Change
When communicating any organization goals or changes start with explaining the reason why it is necessary. Make changes only after you...
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Planned Communication
Pre-planning for conversations with employees is the sign of a high-performing leader. Preparation is necessary for identifying a clear...
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Use Scorecards to Communicate Purpose
Using a scorecard, help employees see how their daily actions inspire progress that leads to meaningful results. Employees are...
