Related
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Commit to Mentorship
Becoming a mentor shouldn’t be taken lightly. It’s a big commitment. Mentors ensure professional development happens at the right...
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You Get To
Stop yourself from thinking you “have” to do something, and start thinking about things like you “get” to do...
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Define Service Standards
Service excellence is about providing high-quality service to both internal and external “customers.” Leaders must define what excellent service...
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Re-Connect with an Old Friend
Reach out to a colleague at a previous job, an old friend from college, or someone else you’ve lost...
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Listening to Customer Feedback
improve with customer input Brands that have a reputation for delivering an exceptional customer experience are continuously looking for...
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Excellent Service From the Inside Out
PEOPLE COME FIRST The foundation of service excellence begins before customers ever contact the organization. To consistently provide service that goes...
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Standard: Teamwork and Collaboration
Source: Waukesha County Schools / wcwebvideos YouTube (https://youtu.be/PFYWbg374EQ) Reflection Activity VIEW VIDEO TRANSCRIPT Reflection Activity When introducing standards of...
