External Customer Connection Questions

Passively deal with a difficult employee by choosing to lead by example. You can’t expect others to act in...

When speaking about challenges, stop and think, “How can I phrase this in a way that doesn’t put others...

Next time you’re rushing to that next meeting, look up and give the people you’re zooming past a smile...

Focusing on recognition creates a positive culture to work in, and a positive experience for employees and stakeholders. When...