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External Customer Connection Questions

Related
  • Lead by Example

    Casey Kuktelionis, 06/01/202007/01/2020, 0

    Passively deal with a difficult employee by choosing to lead by example. You can’t expect others to act in...

  • Communicate Neutrally

    Casey Kuktelionis, 11/28/201812/20/2019, 0

    When speaking about challenges, stop and think, “How can I phrase this in a way that doesn’t put others...

  • There is Always Time for a Smile

    Casey Kuktelionis, 06/01/202007/01/2020, 0

    Next time you’re rushing to that next meeting, look up and give the people you’re zooming past a smile...

  • Why Service Excellence is our Most Important Value+

    Why Service Excellence is our Most Important Value

    Casey Kuktelionis, 01/02/202009/09/2021, 0

    https://youtu.be/AM6k95HldXo Reflection Activity Video Transcript Reflection Activity Why would someone choose your service? What sets your organization apart from...

  • Happy Employees = Happy Customers

    Casey Kuktelionis, 04/01/201903/11/2020, 0

    Focusing on recognition creates a positive culture to work in, and a positive experience for employees and stakeholders. When...

  • Decision-Making Process Key Words+

    Decision-Making Process Key Words

    Erica Callaway Karr, 07/31/202007/31/2020, 0

                                         ...

  • Commit to Connecting

    Casey Kuktelionis, 06/01/202006/08/2020, 0

    If the months keep passing and you keep forgetting to connect with customers, use your calendar to establish a...

  • Creating Unmistakable Value+

    Creating Unmistakable Value

    Erica Callaway Karr, 09/09/201901/10/2020, 0

    BUILD CONNECTIONS Like any other human relationship, the relationships we establish with our customers thrive on trust and respect. It’s...

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