Emotional Intelligence
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Schedule Time for Note-Taking
Casey Kuktelionis, , 0
Set aside specific time in your schedule after meetings to take notes. You’ll be meeting with many people and...
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Identify Who is Next
Casey Kuktelionis, , 0
Who will be in their current position 5 years from now? Who will be promoted? Who will have moved...
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The Joy of Reward
Casey Kuktelionis, , 0
Recognize your high performers by giving them more responsibility or an opportunity to work in an area they are...
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The Hardest Decisions
Casey Kuktelionis, , 0
Address the Problem People When we avoid addressing poor performance our culture and team morale suffers. High and middle...
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Ownership of Organizational Goals
Brian Kennedy, , 0
Executing Strategic Goals The mid-level leader’s ultimate responsibility is to ensure the strategic goals are implemented with fidelity by...
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Give Trust to Get Trust
Casey Kuktelionis, , 0
How do we get people to trust? We start with trusting first. Share a vulnerable experience with a colleague...
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Use “But” to Improve
Casey Kuktelionis, , 0
When you find yourself describing a supervisee as “a great employee, but lacks punctuality,” use what comes after the...
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Communicate by Listening
Casey Kuktelionis, , 0
Individuals want to be heard and able to share their ideas. Leaders who are able to develop good relationships...