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Put Your Network Before Yourself
Look for opportunities to provide value and support to others. Offering feedback or advice, acting as a trusted mentor,...
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An Organizational Scorecard
A COMMUNICATION & WORKING TOOL When used as a communication tool, the scorecard clearly and concisely provides the most...
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Data is a Force that Drives Change
More than a force, it is a powerful tool for aligning both the goals and values of an organization....
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Prepare for a Reaction
Before you act today, think ahead to the reaction you may receive. There is a reaction to every action,...
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Aligning Hiring and Evaluations to Service Excellence
https://youtu.be/4BurpBm5TXo Reflection Activity Video Transcript Reflection Activity When evaluating a potential candidate, how do you determine if they are...
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Relationships Over Data
As a new leader in an organization or role, it’s important to gain a deep understanding of the data,...
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