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Aligning Hiring and Evaluations to Service Excellence
https://youtu.be/4BurpBm5TXo Reflection Activity Video Transcript Reflection Activity When evaluating a potential candidate, how do you determine if they are...
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Examine the Competition
Identify 3 things you need to do to analyze your organization’s competition and 3 things you need to do...
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Connect Actions to Values
When discussing strategic direction and strategic actions with our teams, it’s helpful to connect those actions to the organization’s...
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Set Aligned Goals
Create Clarity and Get Results When individual employees and departments or divisions know how their goals align to the...
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Qualities of a Mentor
Look for a mentor who is honest, vulnerable, and has experience aligned to your goals. Seek to learn from...
